General Rules for Pool and Jacuzzi
1. Access and Supervision
- Children of all ages must be accompanied by an adult at all times.
- Users must follow the pool and jacuzzi operating hours.
2. Hygiene and Safety
- Applying body creams, oils, or lotions before use is prohibited.
- Do not use objects that could deteriorate the swimming pool or jacuzzi by example glass , sharp metals or big toys.
3. Behavior and Restrictions
- Do not jump into the pool or jacuzzi.
- No food or drinks allowed in the water.
4. Emergency Measures
- In case of a storm, all users must immediately leave the pool.
- A first aid kit is available nearby.
Fire Use Rules
- Fires are only allowed in designated areas (e.g., grills, campfire).
- Lighting fires near the pool, jacuzzi, or unauthorized areas is strictly forbidden.
- The fire must never be left unattended.
- After use, fire must be completely extinguished.
Smoking Rules
- Smoking is strictly prohibited in all indoor areas.
- Smoking is allowed only in designated outdoor areas, including the terrace.
- Cigarette butts must be disposed of properly in the designated bins to ensure cleanliness and safety.
Footwear Rules
- Outdoor shoes are not allowed inside the house to maintain cleanliness.
- Shoes must be left in the designated area at the entrance.
- To ensure comfort you have available house slippers and garden slippers for outdoors.
Responsabilities
1. Host Responsibilities
- Service Provision – The host must provide facilities as described and ensure a safe environment.
- Maintenance – The pool, jacuzzi, bicycles, and playground must be clean and in working condition.
- Reservation Compliance – The host must honor confirmed bookings and notify guests of any changes.
- Guest Support – The host should be available for questions and assistance during the stay.
- Privacy Protection – Guests’ personal data must be handled securely in accordance with the law.
2. Guest Responsibilities
- Rule Compliance – Guests must follow all rules regarding the pool, jacuzzi, smoking, and equipment use.
- Child Supervision – Parents/guardians are responsible for their children’s safety.
- Proper Use of Facilities – Guests should use all amenities with care and avoid causing damage.
- Cleanliness – Guests must keep the space tidy and dispose of waste in designated bins.
- Liability for Damages – Guests are responsible for any damage caused and may be charged for repairs.
3. Limitation of Liability
- The host is not liable for accidents or incidents resulting from improper use of the facilities.
- Guests use all amenities at their own risk and must follow safety guidelines.
Types of Linens and Towels
- Bed linens: Soft, hypoallergenic materials, changed before each stay.
- Bath towels: Standard size, highly absorbent, provided for each guest.
- Pool/Jacuzzi towels: Designated for water areas only, separate from bath towels.
Usage and Replacement Rules
- Bath linens must not be used in the pool or jacuzzi. Special towels for these areas are provided separately.
- We do not recommend usage of jacuzzi if you have cardiac problems.
- Linen changes are available upon request or according to the property’s schedule for stays longer than 14 days.
- If a towel is excessively soiled or damaged, a cleaning or replacement fee may apply.
- To protect the environment, we encourage guests to reuse towels during their stay, if preferred.
Cancellation
1. Cancellations with Prior Notice
- Guests may cancel their booking up to 14 days before check-in without any penalties.
- If canceled less than 14 days before check-in, a cancellation fee of 30% of the total amount will apply.
2. Last-Minute Cancellations
- Cancellations made less than 5 days before check-in are not eligible for a refund.
3. Refunds
- Refunds will be processed within 7 days of cancellation.
- Processing fees or bank charges are non-refundable.
4. Host-Initiated Cancellations
- The host reserves the right to cancel a reservation due to rule violations or unforeseen circumstances.
- In such cases, guests will receive a full refund, a partial refund, or an alternative accommodation option.